April Lunch & Learn Webinar: Banking Relationship Management before and after the Pandemic

Banking Relationship Management - Before and After the Pandemic

Presenters:
Shawna Coberly Krepps, Executive Director, Valero Energy
Ginger Gidden, Senior Vice President, Wells Fargo
Laurel Egan Kenny, President, Turningpoint Communications

Positive banking relationships require work on both sides. Communication, advocacy, championship, trust and respect also come into play now more than ever as relationships are cultivated more and more remotely. The Covid-19 pandemic has stressed relationships and caused both companies and financial services institutions to rethink business as usual. Presenters will review recent research, provide context from their experience and discuss implications and realities.